Privacy Policy

This Privacy Policy outlines how Cognify Translations collects, processes, and protects personal and confidential data in accordance with international data protection standards and healthcare compliance regulations.

1. Data Protection & Processing

Cognify Translations processes personal and project data solely for the purposes of translation, linguistic validation, and related quality assurance.
Protected Health Information (PHI) is handled with strict confidentiality, and all processing activities are securely documented and monitored to ensure integrity and compliance.

2. HIPAA Compliance

We maintain full compliance with the Health Insurance Portability and Accountability Act (HIPAA).
Business Associate Agreements (BAA) are executed with all translators and contractors.
Unauthorized sharing of medical data is strictly prohibited, and all staff and linguists receive regular HIPAA compliance training.
All file transfers are encrypted and securely managed through protected systems.

3. GDPR Compliance

Our data practices adhere to the General Data Protection Regulation (GDPR) for all EU/EEA residents.
Data is collected and processed only with explicit consent, under the supervision of a designated Data Protection Officer (DPO).
Users have the right to access, modify, transfer, or request deletion of their data at any time.

4. ISPOR Guidelines Implementation

Cognify follows the ISPOR guidelines for translation and linguistic validation processes, including concept harmonization, dual forward and back translation, reconciliation, and cognitive debriefing with the target population.

5. Security Measures

We employ robust security systems, including encrypted data storage, two-factor authentication, and secure file transfer protocols.
Regular audits and continuous monitoring ensure data integrity.
All linguists work in private, access-controlled environments within a secure translation management system (TMS).

6. Staff Requirements

All collaborators must sign confidentiality agreements and NDAs.
HIPAA certification and ongoing data protection training are mandatory for all staff and linguists.
Background checks, qualification verification, and adherence to cultural and medical terminology standards are required before project assignment.

7. Contact

For questions regarding this Privacy Policy or data processing practices, please contact us at [email protected].